Frequently Asked Questions

Everything you need to know about shopping for your home at &Keep.

What are your shipping rates and delivery times?

We offer standard shipping within 3-5 business days and express shipping within 1-2 business days. Shipping costs are calculated at checkout based on the weight of your order and your location.

What is your return policy for home decor items?

We offer a 30-day return window for all unused items in their original packaging. Please note that for hygiene reasons, bedding and towels cannot be returned once opened.

Do you offer international shipping?

Yes, &Keep ships to over 50 countries worldwide. International delivery times vary by destination, typically ranging from 7 to 21 business days.

How can I track my order once it has been placed?

Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products ethically sourced?

At &Keep, we prioritize sustainability. We partner with artisans and manufacturers who adhere to fair labor practices and use eco-friendly materials whenever possible.